LM
Liso M
1 reviews | Active since Jan 2013
15 May 2021, 09:39
Wrong data
I was trying to buy data using *111# when some message popped up and without reading the message I clicked ok. Only to realise that I just bought 1 GB data for R149. My intention was to buy 2 GB data which is R139. This was a mistake and I would like to have this reversed immediately so I can buy what I wanted to buy.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
15 May 2021, 10:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 May 2021, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 May 2021, 12:56 Dear Liso
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved.
Have a nice day further. Regards Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved.
Have a nice day further. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 May 2021, 12:56
Official
Dear Liso
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved.
Have a nice day further. Regards Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved.
Have a nice day further. Regards Vodacom Consumer Website Team
Best regards,
LM
Liso M's updateReviewer Update
17 May 2021, 13:02Thank you very much.
LM
Liso M's update17 May 2021, 13:02
Reviewer Update
Thank you very much.