Wrong contract supp****

<p>My number was at altech autopage that now went over to vodacom direct. Since im with vodacom they charged me over R600 pm and i am on the wrong package that i choose with an upgrade, the package i signed for is a uchoose flexi 200 at R449 with device payment R38.59 x 4 will be added over 24 months @ R6.43 NOW I'm paying R350 for a top up 335s and device R257.33 pm gives a total of R607.83. So for 24 months i will paying for a handset and tha package they put me on that i not even reqeusted for for this amount i could have been buying a handset cash. I contacted them they just put me thru to department that can assist but no one picks up and then i go back to the voicemail to choose this and this i send them emails that they rep**** by only give us your id address and bank thay you bank with and uour acocount number. That was already submitted in my mail to them and they keep on replying this stuff and will contact in between the 24hrs but no one phoned me or helped me as yet. I also have a problem when they do not debit the amount at bank then j must go and pay it in and they charge me a R100 extra for no debit but the other debit was debitted of my account they can take the larger amount and the lesser amount they keep on missing to debit they say it is technical problem on their side but i must pay for their mistakes i did query it and they asked for proof so that they can refund but ya still today no refund or no assistance on my query and they keep on debiting this amount that i did not signed up for. I really thinking of taking this further because why must i pay for a handset and a package i have worked almost 8 years at altech autopage and i know what a client is paying for only the airtime or data or what so ever on your sim card not for the phone they got special packages that includes such payment like the one i signed for and i got it in writing and i want that package or i will cancel my debit orders at my bank no service from them then no service or payment from me anymoore</p>