Wrong contract loaded on my Profile

I app**** for a contract phone via the Vodacom website. The contract is for R149.00 per month only and it consist of a free iPhone 4s, R150.00 airtime, no data and no sms. I also asked for my existing Cell no to be kept and they guaranteed that this will be done. When I received the phone they gave me a new no which i then called the call centre for them to rectify. They could not fix it, so I went to a Branch for someone there to assist which eventually it was fixed. I thought all was fine until the debit order of R178.00 was deducted.I called and they said I am paying extra for the handset which I told them this was included in the R149.00 per month. The service request is S3-8GX2C-CICQV on 9/9/2015 but until today nothing has been resolved. All they need to do it to remove the bill for the handset as the contract is for R149.00 including the handset. I will not recommend anyone to use Vodacom as there service is really pathetic.