<p>Since January 2016 try my mother to corrected her celphone contract information. Whith the change of the contract from Auto Page to Vodacom, the contract information is incorrect as S Smith Id ********** 161086 instead of JM Smith ID ********** 018083. The address, cellpone nr, contract/account nr is correct. It is a fault on Vodacom side, but they don't know how to correct the mistake. they had no System Administrator or controler to correct theire input fault. They promiss her to attend to the fault/ problem but it stays with words and promisses.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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