Wrong contract cancelled by Vodacom!
<p>Good day<br />Last week i contacted you regarding my latest contract for the R199 3G and router o be cancelled on my cellphone no ********** 715..<br />Know they've cancelled my tablet contract no ********** 865???. I cant even use it now to sms! I 've never even mentioned or talked about my tablet... dont no why Vodacom cancelled it???!!! also my 1000 talking points on my cellphone ********** 615 are on zero balance suddenly???<br />Can you please help me? Tried to contact Vodacom about this but i'm keep disconnected when i start talking or when i must hold on...<br />Thank you<br />Kind regards<br />mrs JM Lu****<br />NB* Please contact me on my cell ********** 615 if needed... for i dont carry my tablet with me)</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you will appreciate
Thank you will appreciate
Good day
Nobody from Vodacom contacted me as yet... mrs Lu****
Good day
Nobody from Vodacom contacted me as yet... mrs Lu****
