WRONG CONTRACT CANCELLED
<p>Good day Rudi-Jo Stephan Le Roux</p> <p>i ask Vodacom to cancel my contract of the latest R199 3G... on my cellphone ********** 615!! they cancel my tablet contract that had nothing to do with the situation! </p> <p>Please correct it .... I only want the R199 3 G on my cellphone to be cancelled and the tablet back as it was before and my 1000 talking points back please!</p> <p>thank you</p> <p>NB..and please contact me on my phone not my tablet as asked.</p> <p>JM Lu****</p>
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Replies (2)
Vodacom's replyOfficial
14 Aug 2017, 13:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Aug 2017, 13:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Aug 2017, 09:14Dear Hannetjie
We have tried contacting you on numerous occasions on both *** and *** but have been unsuccessful.
Please note that our record reflects that the correct number on your account was cancelled successfully as requested ***.
Regards,
RJ
Best regards,
Vodacom's reply18 Aug 2017, 09:14
Official
Dear Hannetjie
We have tried contacting you on numerous occasions on both *** and *** but have been unsuccessful.
Please note that our record reflects that the correct number on your account was cancelled successfully as requested ***.
Regards,
RJ
Best regards,