Wrong contract cancelled.

When I tried to cancel the contract of my husband because he passed away, I was told I have three choices, by a young man in vodacom Key West, at that stage I decided to make it a pay as you go. No one told me that I will have to pay R11,000.00 to do that. I then got a sms saying that amount is due. <br> Told them to cancel that idea.<br> In the meantime my wifi contract was also not put over on my name. On feb 19 I sent them an email to transfer the wifi to my name. The latest is I have an phone account of my husband that I have to Pay and no wifi as it was cancelled.<br> Not very helpful at the moment.<br> Does a deceased have to get up from his grave and pay his account. I have been told that with the new consumer act that is *******.