1 reviews | Active since Aug 2014
WRONG CONTRACT
I'm actually not even surprised. I don't even know why we keep going back to Vodacom. I recently took out a contract for my wife. It was supposed to be R799p/m. We specifically asked the consultant if its a topup contract and the person said yes!!!! and she said yes its 2gb data and some minutes I think 25 and sms's I cant remember . But that was the most important for us to pay R799p/m and topup when we want to. My last bill was R832.14 and now R1072.65 what is happening?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,