Wrong contract

Item: Vodacom
Rating: 1
Author: Rachel T

So after many days of trying to get my line activated, finally it gets activated BUT under the wrong package. Please may you change my package from topup collections to smart s package which i am actually paying for?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

18 Aug 2017, 06:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply18 Aug 2017, 06:26

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Wrong contract

About

Community

Businesses

Follow Us