AS
Amy S

1 reviews | Active since Nov 2013

17 Oct 2016, 12:10

Wrong contact number for delivery!!!!

<p>Vodacom, you gave my MOTHER's number as the contact number to RAM couriers for delivery of my iphone. Now I have missed the delivery!!!!!!! My mother is not even on Vodacom's networ****!!!! You need to fix tis ASAP as I want to receive my phone TODAY!!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply17 Oct 2016, 13:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,