1 reviews | Active since Mar 2010
Wrong company to do business with????
You would think if you sign a contract with Vodacom they will keep up with their side of the deal. I signed for 24 months at a certain price. But Vodacom can when ever they want increase your subscription one sided without giving you more benefits. If I sign a contract for 24 months I keep to it. I did log a complain with their call centre, and was advised that I would be contacted with in 24 hours. 10 days later nothing yet. I checked my contract and I did not even signed their T&C what they are talking about. Surely Vodacom can not treat their customers like that. I think this is a bully tactic that they are using. I have asked for the contract where I signed. Nobody calls you, nobody follow up and nobody have an idea what is happening at the moment. I think I should change the contract one sided and only pay half the subscription, and see how happy they are. I refuse to pay more for my 24 month contract than I have agreed to. If not I would like to cancel my contract. This is the last time that I would have a Vodacom contract on my name.
Our records reflect that you have been contact, and feedback has been provided to you.
Kind regards
Consumer Website Team
Our records reflect that you have been contact, and feedback has been provided to you.
Kind regards
Consumer Website Team
