CS
Christa S
1 reviews | Active since Feb 2019
08 Nov 2024, 10:53
Wrong billings
Each month they add billing to my account that I ndver requested, when I inquire they say well you used it and have to pay. Just *****ing from me all the time.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
08 Nov 2024, 12:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Nov 2024, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Dec 2024, 11:07 Dear Christa.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, feedback on this matter has been provided and concluded.
Kind regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, feedback on this matter has been provided and concluded.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Dec 2024, 11:07
Official
Dear Christa.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, feedback on this matter has been provided and concluded.
Kind regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, feedback on this matter has been provided and concluded.
Kind regards
Vodacom Consumer Website Team
Best regards,