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Miro K

1 reviews | Active since Oct 2017

02 Oct 2018, 20:12

Wrong billing from Vodacom

For the past 5 months I am trying to resolve the issue with Vodacom Bedford center. I am now tired. Vodacom Bedford center logged two query's and still nothing. I am a Vodacom customer since 1998 and not happy.

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Replies (4)
Vodacom
Vodacom's reply03 Oct 2018, 06:50
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 Oct 2018, 06:51
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 Oct 2018, 07:01
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 Oct 2018, 10:16
Official

Dear Miro

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.

Have a great day further

Vodacom Consumer Website Team

Best regards,