HM
Hellen M

1 reviews | Active since Apr 2017

12 Feb 2019, 16:45

wrong billing and very very bad services

i have posted on this page about my husband unresolved vodacom contract that he took from Vodacom has not called to resolve this matter , i am taking this matter further now . i am billed 400 over 90 which was the initial amount that i have agreed upon my phone has been closed for more than a week now , all i want from Vodacom is to close this account and give me my number back because i cannot pay more than i should . if this is not resolved i will be taking this up with my lawyers and credit ombudsman.

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Replies (1)
Vodacom
Vodacom's reply12 Feb 2019, 18:00
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team