1 reviews | Active since Jul 2014
<p>My contract is currently a top up 200 which means I only have limited data so when that is finished then I have to reload data myself. My cell has been cut off due to the fact that I apparently went out of my data & still carried on using data which boosted my monthly payments to over R1000 per month. I was never informed of this & when I pay my account every month I am only told that I owe R737.90 per month. Now my phone has been cut off & I have been told that I need to phone in to sort out the problem. This is wrong & not how you should be treating a customer who has been with this company for over 10 years now!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
As per telephonic discussion,feedback provided.
Regards
FM
Best regards,
As per telephonic discussion,feedback provided.
Regards
FM
Best regards,
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