SH
Seeff H
1 reviews | Active since Jun 2020
21 Jun 2020, 21:57
Wrong amount of minutes
Did an upgrade on my contract. Vodacom loaded the incorrect details to my account. Now almost 3 weeks, we've opened a case and case was closed without myself talking to anyone regarding the problem. Worst service ever.
Vodacom..... Pull up your socks!
And the additional air time is for my own pocket...
Not fair!
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Vodacom's replyOfficial
22 Jun 2020, 08:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jun 2020, 08:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team