KA
Kay A

1 reviews | Active since Mar 2016

14 Jun 2016, 08:20

Wrong amount deducted from my bank acc

<p>Hi there i need a refund on my account I was incorrectly charged. I have called in twice last month and I've sent an email to Mr Dyalan Govender to which I have received no response. This to do with the same previous complaint on this site. Very dissappointed its still on going. </p>

0
Replies (1)
Vodacom
Vodacom's reply14 Jun 2016, 09:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team