LM
Lihle M
1 reviews | Active since Mar 2021
27 Oct 2025, 08:49
Wrong allocation of data
I purchase 2.4GB and allocation was 1.68GB, i have inquiry with Facebook team but no one is attending to my query. All the pop has been sent and it happen on Friday and Saturday.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 Oct 2025, 10:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Oct 2025, 10:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
LM
Lihle M's updateReviewer Update
27 Oct 2025, 12:18Please call me at 14:00pm to 14:15pm as that will be my tea time or call at 16:45pm to 17:45pm i will be on lunch time.
LM
Lihle M's update27 Oct 2025, 12:18
Reviewer Update
Please call me at 14:00pm to 14:15pm as that will be my tea time or call at 16:45pm to 17:45pm i will be on lunch time.
Vodacom's replyOfficial
05 Nov 2025, 11:27Dear Lihle, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that your query has now been resolved. Regards, Consumer Website Team
Best regards,
Vodacom's reply05 Nov 2025, 11:27
Official
Dear Lihle, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that your query has now been resolved. Regards, Consumer Website Team
Best regards,