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ELTON L
1 reviews | Active since Dec 2017
06 Nov 2019, 09:13
Wrong Address
I have ordered a device on August and only received a call back on the 28th of October and afterwards had to wait a whole week for confirmation of order and now I had to change the address but seems like they refused to change my address as I can see on the tracking website they are still going to deliver at my old address. Please ask RAM to reroute my parcel.
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Vodacom's replyOfficial
06 Nov 2019, 10:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2019, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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ELTON L's updateReviewer Update
06 Nov 2019, 13:52Please send the consignment to this address 23 Molopo st Randlespark Klerksdorp 2571
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ELTON L's update06 Nov 2019, 13:52
Reviewer Update
Please send the consignment to this address 23 Molopo st Randlespark Klerksdorp 2571