tP
thabile P
1 reviews | Active since Jul 2015
01 Aug 2015, 11:06
wrong account was cancelled and nobody is willing
<br> I am very dissappointed with the service from vodacom,on the 17 of july I went to to settle one of my contracts with them as I have 3 contracts,Paid R1733.66. Vodacom decide to settle wrong contract.blocked everything in the number tha I use most of the time.called the call center they advised that must go to the vodacom shop.vodacom shop at worshop durban is blamming the cancellation department an the cancellation department is blamming the shop.<br> <br> I am stuck in the middle,I dnt know what am I suppose to do. Yesterday they tried to debit R2300 on my account don't know for what?<br> <br> I wish I could find somebody who can assist me<br> <br> I wish I had money to cancell all these contracts.
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Replies (1)Vodacom's replyOfficial
02 Aug 2015, 08:25Hello alwandeA,
Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Vodacom Consumer Website Team
Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Vodacom Consumer Website Team
Vodacom's reply02 Aug 2015, 08:25
Official
Hello alwandeA,
Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Vodacom Consumer Website Team
Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Vodacom Consumer Website Team
