WRONG ACCOUNT !!!!!!! ***

<p>WE ARE HAVING A CONTRACT AT VODACOM, RED ADVANTAGE, 700 MIN, LIMITLESS SMS AND 1 GB FR OUR BUSINESS. (CELNR ********** 922)</p> <p>ON 21 OCTOBER 2016 I RECEIVED A SMS THAT OUR DATA RAN OUT. I IMMEDIATELY BOUGHT 2 GB DATA FOR 90 DAYS FOR R299 ON THE VERY SAME DAY. AFTER 2 MINUTES I RECEIVED AN SMS AT 15H00 THAT THE DATA IS ACTIVATED. I PHONE *111# TO MAKE SURE AND EVERYTHING WAS OK. THE SMS IS ON THE PHONE AS EVIDENCE.</p> <p>ON 1 NOVEMBER VODACOM SUBTRACTED MORE THAN R8000 FROM MY HUSBANDS BANK ACCOUNT.......THE REASON.....THEY TOLD ME THE DATA RAN OUT DURING OCTOBER !!! ON 3 NOVEMBER THERE WAS STILL 1, 98GB DATA LEFT ON THE PHONE. </p> <p> PLEASE VODACOM, HELP ME AND RESOLVE THE PROBLEM. I PHONED CUSTOMER CARE AND THE PERSON WITH WHO I TALKED COULD NOT HELP ME. HE TOLD ME THAT SOMEONE WILL PHONE ME BACK. THE REVERENCE NUMBER IS 0/ ********** 8428.</p> <p> THIS IS A LOT OF MONEY, PEASE PAY IT BACK !!!!! WE ARE HAVING A LOT OF CONTRACTS WITH VODACOM FOR MANY YEARS AND THIS IS THE SERVICE YOU GIVE US ????? I DON’WANT A CREDIT FROM YOU, I WANT THE MONEY TO BE PAID BACK IN THE ACCOUNT. PLEASE PHONE ME ON ********** 603.</p>