AP
Anna P
1 reviews | Active since Mar 2009
13 Aug 2015, 12:51
Written confirmation for cancellation of contract
I called today looking for a written confirmation regarding my contract that has been cancelled. I was send from pillar to post regarding the matter. No one can assist me regarding that. Can someone send a written confirmation immediately as this is not the first time I've requested this. Secondly please train your consultants on how to deal with this kinds on queries in future, and relook at your processes. The service I recieved was disgusting. I was on the phone for more than 45 minutes and no one cannot assist me.
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Vodacom's replyOfficial
17 Aug 2015, 10:15Hello lineo,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind Regards
WM
Vodacom's reply17 Aug 2015, 10:15
Official
Hello lineo,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind Regards
WM