1 reviews | Active since Mar 2021
WOWED BY VODACOM'S FINEST - THANK YOU.
Today this number called me *** and the man said that he was calling from Vodacom and that there is *****ulent activities happening with my number. He said that i must dial *35*1111#. I did that and it said call barring activated. No signal on my sim card. When the above number asked me to confirm card details i became suspicious, he said that he must speak to his manager and he dropped te call. i called Vodacom customer care on 082135 and spoke to ANDRE VAN DER WESTHUIZEN. I explained my story to him and he could probably hear in my voice how stressed i was, and he just said relax, i will sort it out and ANDRE VAN DER WESTHUIZEN, DID IT. As he said that a sim swap was done by someone else. Even gave me precautionary measures too. He was calm, efficient, informative and quick. True asset to Vodacom Customer care #StandingOvation #VodacomsFinestAdvisors
