1 reviews | Active since Aug 2016

01 Aug 2016, 09:44

Wow voda**** just wow... terrible service

<p>Very very unhappy with the level of service you guy's give to your cutomers.</p> <p>app**** for a upgrade online just to get told the deliveries take place 5 to 7 working days after order and here I thought it would be more confenient ordering online then going in-store.</p> <p> </p> <p>Anyway that's far from my worse experience as now for the past couple of days I have been trying to cancel my online application to just go in-store and get my handset "immediatley" but I can's and F* knows why. I've spoken to several different telesales and each has different stories, *** is up vodaom??? Can't I just cancel and get a upgrade in-store?</p>

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Replies (1)
Vodacom
Vodacom's reply01 Aug 2016, 10:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team