WOW Vodacom what horrible service you have still no response for more then a month

WOW Vodacom What horrible service you have.

Its been 1 months since I reported and found out about the ***** on my name i did what was requested yet you still took the payment from me knowing that its ***** on top of that no one has called to assist even with me asking for help.

I have waited the time out you gave and I still don't have my money to you this amount is nothing to me its everything it what we live on.

I would like my money ASAP or I will go to the Ombudsman today as no one at Vodacom is interested in helping you had a great Festive had your salaries and I did nothing for my family as I was waiting for you to repay my money back this is unacceptable i have done nothing but be patient and I have no more left i want my R4700 and I want it today this is my whole salary its funny I could not get a R130 contract but you allowed this to go thru for a ********* and staff doing ***** on clients profiles.

I want Action to be taken with all that did this to me and proof of that also.

And you as a company need to have procedures in place to assist with this faster and have people to escalated this to and not robots answering on request 1 time only.

I will not leave this as is even with my money back i will make sure you do something about the horrible staff you have and the service you offer.

I need proof for my Buro and for my info to be rectified.