RP
Rynhaldt P

1 reviews | Active since Aug 2013

25 Jan 2018, 16:41

WOW Vodacom the lights are on but no service

Once again try to transfer airtime ...... wanted to transfer airtime again even if I have over R 300 on my number ..... I am not allowed to transfer any of the airtime ...... receive a message need to recharched before I can transfer any amount of airtime.

You go Vodacom ...... maybe just close your doors .....

0
Replies (2)
Vodacom
Vodacom's reply26 Jan 2018, 06:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Jan 2018, 15:37
Official

Dear client,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Your query has been addressed and resolved.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS