1 reviews | Active since Jul 2015
wow service
I put a a new sim card on my phone and my phone was automatically locked, as vodacom has activate vodafone protect on my phone. As I was not aware of such service and being a frustrated customer, i went to a vodacom shop and did not get an assistant. I then called the call centre myself, and to my surprise, none of the consultant I spoke to were aware of what I was talking about. After four attempt to get my message across, i requested to spoke to a team leader and I got Mr Menward Majola.<br> <br> He is indeed a team leader, very efficient and he assisted me all through. He kept calling me to make sure that my phone was unlocked and his last call came just before 8pm.<br> I am indeed a very happy customer and yes after today, i will definitely recommend vadacom to family and friends. Thank you Mr Menward Majola for a great service. God bless you and keeping providing such great service each and everyday.
Thank you very much for taking the time to respond and for the compliment posted.
The compliment will be forwarded to Mr Menward Majola & his line manager.
Regards
Randall October
Vodacom Consumer Website Team
Thank you very much for taking the time to respond and for the compliment posted.
The compliment will be forwarded to Mr Menward Majola & his line manager.
Regards
Randall October
Vodacom Consumer Website Team
