1 reviews | Active since Jan 2015

14 Nov 2016, 11:12

Wow. No surprise here.

<p>This is probably my 4th complaint in 2 months. </p> <p>No im being charged for an upgrade i haven't taken??? </p> <p>Phoned to cancel and inform vodacom. Still no response. Its been a month now.</p> <p>Then i receive a sms that i owe vodacom R165 after i paid my monthly installment of R550? Being threatened now that my phone will be disconnected???</p> <p> </p> <p>WOW</p>

0
Replies (1)
Vodacom
Vodacom's reply14 Nov 2016, 12:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team