Wow even after cancelling your service is ****
<p>Cancelled my contract with you on 14 September, paid the premature fee, received confirmation that it was loaded.</p> <p>Received a letter now that there is an outstanding balance. phoned cancellations they confirmed that it was loaded and sorted and i must phone accounts, 1946 phoned them and they said i must phone cancellations.</p> <p> </p> <p>So who should i actually phone?</p> <p> </p> <p>So you know what sue me for R1108 or get someone to contact me or even better suspend my service if you want to</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
After 4 useless Phone calls, a Hello Peter, 6 emails and a call from your complaints department I am getting radio silence from Vodacom apart from the automated bills that you keep on sending me which is not right. This serves as the last communication from my side in attempt to contact Vodacom to resolve the matter. The Debit order will remain stopped and I will not be liable for any additional costs until I receive the correct invoice. account number: I ********** -0
After 4 useless Phone calls, a Hello Peter, 6 emails and a call from your complaints department I am getting radio silence from Vodacom apart from the automated bills that you keep on sending me which is not right. This serves as the last communication from my side in attempt to contact Vodacom to resolve the matter. The Debit order will remain stopped and I will not be liable for any additional costs until I receive the correct invoice. account number: I ********** -0