Wow! Employee attitude changes my view on Vodacom

Previously I wrote to complain about the incompetency of Vodacom and although that case still stands for those events which were never corrected my experience last week and yesterday also demands a report. Muhammed assisted my husband and I last week Thursday on a request for a new phone, possibly a tablet and laptop. The service we attained was the best I've encountered in Vodacom ever. In fact I was busy closing contracts because I was fed up with Vodacom but yesterday his service and attitude resulted in a new contract being signed. I felt that he attended to our needs. I watched as he attended to his colleagues with just as much enthusiasm. One of his colleagues was assisting us at first. She had zero energy, didn't even talk to us but he came along after he finished his customer and helped us. He had not taken lunch that day because he was so busy with customers but not once did his energy levels drop. In fact he apologized for not being faster which was a million times faster than the previous lady. If I could award this man with a gift I would but I really hope he gets acknowledged by Vodacom. I know I will be referring everyone I know to him. What an asset to any place!