LF
Louise F

1 reviews | Active since Dec 2015

07 Dec 2017, 21:02

Wouldn't recommend Vodacom to anyone!

Non existent client service. Not sorting out ***** on account. Keep charging me. Then Processed my upgrade on the wrong number. When i cancelled my debit order with them to stop them helping themselves to my money I got an Sms confirming it but it was never done. They keep harassing me for arrears which aren't mine. Vodacom dont care about their clients and their staff don't care.

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Replies (1)
Vodacom
Vodacom's reply08 Dec 2017, 06:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team