BM
Boitumelo M
1 reviews | Active since Dec 2022
23 Dec 2022, 02:24
Would not recommend Vodacom to anyone
Someone managed to upgrade with Vodacom wat Westgate Mall using my contract and they took 2 cell phones I reported it and Vodacom told me they solved the problem but when I try to find out when im due for upgrade the system tells them I recently upgraded and took 2 cell phones which are the ones I reported... further more the cellular phones are visible on my Vodacom app very much disappointed with vodacom
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Vodacom's replyOfficial
23 Dec 2022, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2022, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team