FG
Fabian G

1 reviews | Active since Jun 2019

18 Jan 2020, 17:05

would not advise anyone to use Vodacom

Worst service ever, bought a WhatsApp ticket on the 02/01/2020 for the month at R35 for a gig and they just took my data without any notice after a week...... When I called the call centre the agent couldn't even locate this transaction after I gave her my number and the SMS to prove that I bought this ticket and this after a week of trying to get through to an agent as they redirect you to a chat service all the time called Tobi....... Its not alot of money but still this is not on.

0
Replies (1)
Vodacom
Vodacom's reply20 Jan 2020, 08:39
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team