Would never recommend vodacom or any of their so called "services "to anyone.

So I opened a complain at ICASA as below:

Vodacom Fibre giving constant problems, their contact centre never has an answer of whats going on or when it will be resolved. We are paying every month with the hope we will have internet the next day. Their "maintenance" causes more problems than it fixes(if at all). We also have no direct contact with technicians and Service managers can never make it to the phone or the operator declines to fetch one.

Some guy from vodacom calls and cannot understand what the problem is. After explaining that our internet is constantly giving problems, it is down almost every morning and goes out for days on end.

His reply to ICASA: "As per our Fibre team they have made contact with the customer and he did not have issues just wanted us to improve so that when service is down they can be assisted urgently." "At the moment customer has no technical issue or billing issues."

This is the blatant lies they are willing to give to ICASA and clients.

Would never recommend vodacom or any of their so called "services "to anyone.