JO
Jaco O

1 reviews | Active since Jul 2013

01 Feb 2019, 10:26

Worthless Call Centre

Can't get through to the cancellations department at all. Phone just rings and couldn't even be assisted when I went in to the Eastgate Vodacom Shop.

0
Replies (2)
Vodacom
Vodacom's reply01 Feb 2019, 11:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        

Best regards,

Vodacom
Vodacom's reply01 Feb 2019, 11:58
Official
 Dear Jaco 

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced. 

Have a great day further. 

Vodacom Consumer Website Team 

Best regards,