NT
Nadine T

1 reviews | Active since Oct 2014

16 Nov 2020, 15:58

Worth less than a 1-Star rating!!!

This is now the umpteenth time that I jhave been contacted by a "debt collector" saying Vodacom has handed me over due to me not paying my account. I have NO accounts with Vodacom. I cancelled them all in 2019 already, yet you guys still bill me every motnh. FOR WHAT!!!!!!! My credit score is shot bebcasue you guys are ***********. I spoke to a consultant on the 16th of October. Mahal is his name. He promised me that all is settled no outstanding and that my contract is cancelled. Even gave me a reference number. Now today this rude woman phones me telling me that Vodacom has handed me over on the 11th of November..... FOR WHAT!!! Why must I keep on being harassed because Vodacom think they can do whatever the hell they please, charging whatever they want for whoever they want!!!!!!!! Vodacom is the WORST!!!! If I could give them less than 1 star I would!!!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply16 Nov 2020, 16:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team