RG
Ravi G

1 reviews | Active since Jul 2017

04 Jul 2017, 11:55

Worste Service From Vodacom

<p>I Have been a Vodacom Customer for over 14 Years and this is by far the worste service that i have received. I have been double charged on my contract from December 2016 to date. I have made numerous calls to the contact centre and there is not a single person that can help me. I am very frustrated and dissapointed with the pathetic service that i am receiving from Vodacom.</p>

0
Replies (2)
Vodacom
Vodacom's reply04 Jul 2017, 14:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 Jul 2017, 12:34
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian