WORSTE FIBRE SERVICE FROM VODACOM NO CLIENT SATISFACTION

Worst FIBRR service EVER!!!!! I phoned 3 weeks ago for fibre relocation instalation.Openserve came and verbalized that the infrastructure of vumatel is already in place i only need a ONT box in order for the fibre to work,for openserve they need to lift up the paving to place their infrastructure.So i contacted vodacom about this 2 weeks ago they said i need to wait 7 to 14 days for installation ....FINE.....I phoned last week to follow up as i have not received any request from vumatel ,Vodaxom said again 7 to 14 days.Today we are at 14days !I phone again and i have been placed on hold for 20minutes with no reaponse .I phone again and now im told the instalation order has been only opened TODAY and it can take up to 1 month!!!!!! When you tell them that they *****ed up on their side and this is unacceptable they respond with sorry you need to wait another month. Meaning i will be paying for fibre for 2months but i am unable to utilize what i pay for. Pathetic service!!!!