LV
Leandra V
1 reviews | Active since Aug 2016
28 Apr 2025, 21:38
Worst wifi experience
We having trouble with our vodacom wifi router from December when we upgraded. The router were in 3 times to repair centre and couldn't find any fault. Can't pay for router which we can't use.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Apr 2025, 08:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Apr 2025, 08:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
LV
Leandra V's updateReviewer Update
05 May 2025, 07:52Issue still not resolved. Still having problem with new router from December
LV
Leandra V's update05 May 2025, 07:52
Reviewer Update
Issue still not resolved. Still having problem with new router from December