Worst Vodacom service and Products

On the 5th of October 2019 I booked my Vodafone Tablet in for technical repairs on the battery. On the 9th of October 2019 it was sent to the Fourways branch to the Advanced Repair Centre. The turnaround time was said to be two to three working days. I followed up on the progress of this issue on a daily basis with no one answering their phones at neither the Festival Mall branch nor the Fourways Branch. After three weeks of constant struggle I finally got my tablet back on the 25th of October 2019. Vodacom has been reluctant to keep me updated throughout the process and did not even try to inform me that the tablet is ready for collection. Absolutely the worst customer service and support ever. Stay away from Vodacom and their products. It will only result in headache upon headache. I will be transferring all my contracts over to a better service provider.