WORST VODACOM FIBRE CUSTOMER SERVICE EVER!!!!😡😡😡😡

Is there not a 0 rating option. The worst fibre service provider I ever had. I got a 200mbts line but I have only been receiving 20mbts, this means I'm only receiving 10% of the internet I'm paying for! They replaced my ONT and now I have to wait 2 days with no internet. I work from home and have to go to a coffee shop just because the job was not done right. WORST DECISION EVER MADE!! Customer service is laughable! Waited 2 weeks for feedback and now left with no internet.