Worst Vodacom Fibre

You can not complain about the Vodacom Fibre service because they don't have any service. My Fibre has been down since 14 April 2022, today is 24 April 2022. They are very quick to deduct money off your account, but when it comes to fixing something you are paying for, then they are useless. I have a household of 5 people depending on the Fibre. In the 10 days that we have not had internet, we had to spend hundreds on buying extra data for something I'm already paying for. Why? Looks like they are trying to show Telkom that there IS a worse service provider than them. This is totally unacceptable.