1 reviews | Active since Mar 2017

31 Mar 2017, 19:59

Worst Vodacom dealer EVER

<p>This is by far the worst service/ staff I have ever had to deal with. The staff is unfriendly and unhelpful. I went over a week end and the consultant that helped me gave me her personal number so I can phone her on Monday to remind her to order my phone. We have been there 4 days straight to try and have the phones connect. The staff is unfriendly and not helpful at all. The phone I ordered was promised to be delivered but to date i have not received a phone only empty promises. They do not communicate at all. I have to phone them, i have to send emails and all of that with no reply. This is the worst service you will get. NO JOKES. </p>

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Replies (1)
Vodacom
Vodacom's reply01 Apr 2017, 06:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team