WORST UPGRADE SERVICE EVER RECEIVED BY VODACOM ONLINE UPGRADES.

i have upgraded online with my fathers consent as my contract is on his name and we have done all necessary for arrangement on 3rd party collections. When my tablet arrive for delivery , i was told that there was no 3rd party arrangements made through VODACOM an thus i was unable to receive it. I then phoned vodacom ( spoken to +- 10 different *********** people ) where i eventually after 2 hours spent on the phone managed to speak to a lady that confirmed that she has changed the address as they are unable to change the receiving name ( witch they should have done from the start) to my fathers address. A week went by with no information regarding when delivery will take place at my fathers house so once again i phoned where vodacom confirmed that they once again did not do their job as to change the address that was confirmed a week before for delivery so they are going to cancel the upgrade. I am very disgusted and shocked by the utterly poor service delivery from vodacom and feel that they overcharge their customers for this type of **** service they provide back. I will never in my life recommend anyone to open a contract with them due to this bad experience.