LW
Louis W

1 reviews | Active since May 2010

26 Jul 2016, 10:43

Worst upgrade service ever!

<p>On the 19th of July, I requested an upgrade on one of my numbers. Till today I have not heard anything regarding this. As the phone model I'm looking for is in stock I expecting this to be delivered within 5 business days at most. Sales team have no idea what's going on and refer me to BuyMondo which did not even do the upagarde and customer service is even worse!! I have had better ervice from Telkom. I'm now regretting doing this upgrade.</p>

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2016, 11:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team