Worst upgrade service ever

<p>I thought using online service to upgrade my phone will be hassle free where it was worse idea eva.firstly they state on the web page 24hrs delivery its now 2 weeks and havent gotten my phone.the consultants in the online department are pathetic.they dont knw whats goin on igt a call last thur to say il get it on fri it didnt come.on monday when i called they said its with the courier il get it by the afternoon.yesterday i called now its still at the warehouse. ive been with vodacom since 2003 and im tired of the srevice if i dont get my upgrade by today i think il take my contract elsewher with another service provider who will give a better service</p>