1 reviews | Active since Jun 2014
Worst upgrade experience ever
<p>Upgraded my phone 3 days ago was informed someone would call me to validate upgrade 3 days later and 4 follow ups later no phone call and no new cell phone either worst experience ever. great way to keep loyal customers Vodacom </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
It has now been almost a week and still no feedback even after emailing the customer service department in including a manager in the email. Well done Vodacom.
It has now been almost a week and still no feedback even after emailing the customer service department in including a manager in the email. Well done Vodacom.