RM
Rasmos M

1 reviews | Active since Oct 2020

30 Oct 2020, 15:07

WORST TREATMENT EVER!!!

THEY REALLY ARE THE WORST! I went through to VODACOM 4U sandton city to make a Company application to add sims, phones and other Vodacom services to an already existing contract today 30 October. They claimed our Company documents were ****, My Director's ID was ****, the letter authorizing me to act on behalf of the company was also ****. I offered that our Director comes in and verify or they check in their system. Instead confisticated the Documents and called mall security on me. 3 armed guards(I wasnt shouting, I wasnt armed & neither did I *****) escorted with everyone watching me like a mall ****** and DETAINED me for 30 minutes. When my boss came through, they wouldnt even apologize or even offer to hear us further. WORST EXPERIENCE EVER, sad I cant give negative star rating but I would if i could

0
Replies (1)
Vodacom
Vodacom's reply31 Oct 2020, 12:50
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team