WF
Walter F
1 reviews | Active since Dec 2019
27 Dec 2019, 18:19
Worst than Telkom
Call centre no option to speak to someone which is disgraceful. I moved from Telkom to Vodacom but it seams Vodacom is more useless than Telkom (and yes I am insulting Vodacom by comparing them to Telkom. How the hell can there be no such option ? YOU SUCK
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Replies (2)
Vodacom's replyOfficial
28 Dec 2019, 10:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Dec 2019, 10:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
15 Jan 2020, 13:49Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply15 Jan 2020, 13:49
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team