NM
Neo M
1 reviews | Active since Dec 2019
07 Dec 2019, 06:29
Worst telecoms provider
Very poor customer service. Never had to wait that long to get a call answered, only to not be helped. I went to their store three times and just ended up cancelling my contract with them. I've never used vodacom before and thought I should give it a try. Worst decision ever!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Dec 2019, 13:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Dec 2019, 13:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Dec 2019, 15:00Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2019, 15:00
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have advised accordingly. Regards Consumer Website Team
Best regards,